Effective Date: July 3, 2026
At BAALVA PROPERTIES LLC dba Aurum Apex Biolabs (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or otherwise interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by third-party payment processors; we do not store full payment card details)
- Order history
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referring websites
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Respond to inquiries
- Improve our website, products, and customer experience
- Prevent fraud and maintain website security
- Send promotional emails and newsletters (only when you have opted in)
- Comply with legal obligations
3. Payment Processing
Payments are processed through secure third-party payment providers. We do not collect or store your complete credit or debit card information. Your payment information is handled according to the privacy policies and security standards of the payment provider you choose.
4. Cookies
Our website uses cookies and similar technologies to:
- Keep your shopping cart active
- Remember your preferences
- Analyze website traffic
- Improve website performance
- Deliver relevant marketing where permitted by law
You may disable cookies through your browser settings; however, some features of our website may not function properly.
5. Email Marketing
If you subscribe to our mailing list, we may send you updates, promotions, and product announcements. You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
6. Sharing Your Information
We do not sell your personal information.
We may disclose personal information to service providers that perform services on our behalf, including payment processing, order fulfillment, shipping, website hosting, analytics, information technology, customer support, security, and other operational services. These providers may use personal information only as necessary to provide services to Aurum Apex Biolabs or as otherwise permitted by law.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Mobile phone numbers, SMS opt-in information, and text messaging consent are specifically excluded from any data sharing with third parties or affiliates for their own marketing or promotional purposes.
We may provide mobile information to service providers or subcontractors solely when necessary to operate or support our messaging services, such as telecommunications providers, messaging platforms, or customer-support providers. These parties are not permitted to use SMS opt-in information or consent for their own marketing purposes.
Text messaging originator opt-in data and consent will not be sold, rented, traded, or shared with third parties for marketing or promotional purposes.
We may also disclose information when required by law, regulation, legal process, or a valid governmental request, or when reasonably necessary to protect our rights, users, systems, or the public.
7. SMS and Mobile Messaging Privacy
If you provide your mobile telephone number and affirmatively consent to receive text messages from Aurum Apex Biolabs, we may use your mobile number to send messages consistent with the consent you provided.
Messages may include order confirmations, shipping and fulfillment updates, customer-support communications, account or service notifications, and other transactional communications related to your interactions with Aurum Apex Biolabs.
We will send marketing or promotional text messages only where separate and appropriate consent has been obtained and where such messaging is permitted by applicable law and carrier requirements.
Consent to receive SMS or MMS messages is voluntary and is not a condition of purchasing goods or services.
Message frequency may vary. Message and data rates may apply depending on your wireless carrier and service plan.
You may opt out of text messages at any time by replying STOP to a message from us. After receiving your STOP request, we may send a final confirmation message stating that you have been unsubscribed. You may subsequently opt in again through an authorized opt-in method.
For assistance with our messaging program, reply HELP to a message from us or contact us at contact@aurumapexbiolabs.com.
We maintain records of SMS consent and opt-out requests as reasonably necessary to administer our messaging program, demonstrate compliance, and honor consumer communication preferences.
Renumber Remaining Sections
After adding the new Section 7, renumber your existing sections accordingly:
Data Security becomes Section 8, Data Retention becomes Section 9, Your Rights becomes Section 10, Third-Party Services becomes Section 11, Children’s Privacy becomes Section 12, International Visitors becomes Section 13, Changes to This Privacy Policy becomes Section 14, and Contact Us becomes Section 15.
15. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or our messaging program, contact:
BAALVA PROPERTIES LLC dba Aurum Apex Biolabs
Email: contact@aurumapexbiolabs.com
Phone: +1-855-287-8627
Mailing Address: 6201 Progressive Ave Ste 300, San Diego CA, 92154
Non-sharing Clause:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
